Privacy Policy

Last updated: 22.06.2026

1. Introduction

Welcome to Urbaneel! This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

By using Urbaneel, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Location data
  Your approximate or precise location is used to display nearby bus stops, routes, and real-time bus positions. With your permission, location data may also be sent to our servers to:

  • return relevant search and place results near you;
  • contribute to real-time bus tracking when you share a trip;
  • estimate the general region (e.g. country) where the app is used, for analytics.

  We do not use your location to identify you personally and do not build long-term location profiles tied to your identity.

• Search queries
  When you search for places or stops, your search text is sent to our servers to return results.

• Usage and analytics data
  We collect usage information to understand how the app is used and to improve it. This includes data processed by Firebase Analytics (such as features used, session duration, and general usage patterns) as well as basic events sent to our own backend (such as app launches, app version, platform, and the general region described above).

• Crash and diagnostic data
  We use Firebase Crashlytics to collect crash reports and diagnostic information (such as device type, operating system version, and app state at the time of a crash) to improve app stability and performance.

• Technical data
  When the app communicates with our servers, standard technical information (such as IP address, app version, and platform) is processed as part of the request.

Urbaneel does not collect personally identifiable information such as your name, email address, or phone number.

3. How We Use Your Data

The collected data is used to:

• Provide real-time public transport information
• Provide search, place details, and route planning
• Enable real-time bus tracking based on trips shared by users
• Improve app performance, reliability, and features
• Understand general usage and the regions where the app is used
• Detect and fix technical issues
• Enhance overall user experience

4. Third-Party Services

Urbaneel relies on the following third-party services, which may process data in accordance with their own privacy policies:

• Google Firebase (Analytics and Crashlytics) — usage analytics and crash reporting.
  https://policies.google.com/privacy
• OpenStreetMap and related geocoding services — map data, place search, and reverse geocoding.
  https://wiki.osmfoundation.org/wiki/Privacy_Policy
• Wikipedia / Wikimedia Commons — descriptions and photos shown in place details.
  https://foundation.wikimedia.org/wiki/Policy:Privacy_policy
• Map tile and style providers — rendering of the map.

When you view place details, requests for that information may be sent to these services to retrieve the relevant content.

5. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your data.
If you have any privacy-related concerns, you can contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at vyegres@gmail.com.